Vi facilitates customer onboarding by launching “Self-KYC”, a first in the mobile industry
Self KYC process is quite simple, convenient, fast and secure. Through it, SIM activation can be done at any time – from any place.
Postpaid Self KYC (S-KYC) service launched in Kolkata and Karnataka. Vi will soon roll out this service across India in a phased manner
With the introduction of self-KYC process for the first time in the mobile sector by Vi, getting new mobile connections will now be completely easy, convenient, fast and secure. Now customers who want to get a new prepaid or postpaid SIM card will no longer need to visit a retail store and go through the KYC process in person.
Vi makes customer onboarding convenient with industry-first
With a customer convenience-first approach, Vi’s self-KYC system is compliant with Department of Telecom (DOT) guidelines and allows customers to get a new connection anytime – anywhere, with the added benefit of getting a SIM card at home.
Currently, Vi’s self-KYC service has been launched for all postpaid customers in Kolkata and Karnataka service areas. The service will soon be launched across India for both prepaid and postpaid customers with the aim of simplifying the process of purchasing a SIM card.
Vi customers will be able to do self-KYC at home, order a new SIM online, choose their desired plan and self-KYC to get the SIM card at home. This end-to-end digital verification aims to make the process simple, convenient, fast and secure.
Inviting customers to take advantage of this quick and easy process of getting a Vi SIM, Abhijit Kishor, COO, Vodafone Idea Limited said, “We are always a step ahead to give our customers something from Vi through new products and offers.
Our Self-KYC facility is also one of several initiatives by Vi, which will increase ease and convenience and make life more convenient for our Manvanta customers. I am confident that this innovative platform of ours will make it significantly easier for customers to complete their required KYC process.
Along with launching this service for postpaid customers in Kolkata and Karnataka, we are soon going to launch the Vi Self-KYC facility across the country so that our customers can get the best benefits of using prepaid as well as postpaid plans.”
Customers can complete the Self KYC process by following simple steps:
o Visit the Vi website and select the desired plan.
o Select the preferred number and place the order through OTP authentication on the alternate number.
o Follow the simple steps of self-KYC, including Aadhaar authentication on the UIDAI site.
o After that the customer has to take a live photo and a live video of maximum 10 seconds.
o Once the order is placed and digital verification is completed, the customer will get the SIM card at home after authentication through OTP.
For more details click here:- https://www.myvi.in/new-connection/self-kyc-buy-new-4g-sim-card-online