AN RAF veteran on heart meds for last 20 years can no longer get his repeat prescription – as GPs will only accept email.
Sidney Dawkins, 90, was told he must send doctors the names and doses for each of his six tablets every time he runs out.
Sidney aded: ”If you can’t use email you are in big trouble’[/caption]
The great-grandfather-of-nine has never used a computer and has no idea how to send and receive emails.
Sidney told The Sun: “Who’s bright idea was this? Older people in this country are now stuck and cannot get their medication if they can’t use the internet.
“If you can’t use email you are in big trouble.
“I’ve served my country, worked all my life and now my country has abandoned me all because they are embracing this new age of technology.
“I’m one of millions of pensioners affected by this, it’s a joke.
“This medication changes my life and the NHS is making it harder to get hold of.
“I’m not interested in learning to use a computer, why should I have to email them.
“I am so mad, the GP receptionist was very apologetic but said that is now the way medication has to be processed.
“I don’t know what i’m going to do now, the surgery said they will try and help but i’m not expecting much.”
Sidney usually picks up his medication from Boots once a month.
He takes 13 tablets a day following a heart attack 11-years-ago.
After the devastating news on Tuesday his grandson set him up an email address and the pensioner is slowly learning how to use it.
After leaving the services he worked full time as a wood machinist making doors until he was 70 and up until last year still worked two-days-a-week.
Sidney’s son Paul, 66, told The Sun: “I think it’s ridiculous, some of of his age cannot use a computer. He just wouldn’t be able to order his medication at all, it would be a complete nightmare.
“This must be happening to an awful lot of more people in this country like dad who now can’t get their medication because they are not computer literate.
“It’s just crazy, what do the doctors and the NHS think they’re doing?”
NHS advice online states repeat prescriptions can be ordered using the NHS app or website.
Their website also says patients can speak to their GP who then decide how they want to be notified when more medication is needed.
Sidney, of Ware, Hertfordshire, added: “I spent an hour trying to get through to the doctors’ surgery the other day.
“I had a stent put it after my heart attack so I’ve got pills to make sure my blood doesn’t clot and then more pills to stop the arthritis pain.
But if I didn’t take the medication I would struggle to use my my arms and legs, I wouldn’t be able to get up from my chair it would be too painful.
“The pills are critical to keep my blood going round, if I stopped taking them I would be in big trouble.”
The Hertfordshire and West Essex ICB said: “We have recently been encouraging all patients who can use their smart phones or computers to order prescriptions to do so as this is quick and easy to do and means people get reminders for their medications.
“For those unable to they can continue to get medications in the way they have been previously, such as ticking the box on the prescription for the pharmacy to reorder medication, calling the practice or popping in.”